ESI is a 23 year old, independent U.S. manufacturer that designs its own combined business communications systems. ESI Communications Servers that not only combine telephone and voicemail functions into a single platform, but also offer optional features such as the capture and management of premise video, audio call logging, call activity reporting, and facility access. Even if your current need is only for a business telephone system, your future communication needs can be met through the same platform serviced by the same vendor. However, if you currently require voice, video and access control, there is no equal to ESI’s combined, single platform servers.
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| The ESI Product Family |
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ESI Media Management is a hardware/software combination which provides audio and video monitoring and recording directly through the same ESI Communications Server that provides your telephone and voicemail services.
ESI Media Management provides these and other benefits:
- Automatic Recording of all calls (call logging) to and from employees for improved customer service and quality control.
- Automatic Capture and Recording of video from around your facilities using standard analog or IP video cameras.
- Automatic Capture and sorting of telephone call detail records for review or report generation.
- Automatic Logging of employees entering/exiting buildings or secure areas via access cards or FOBs.
Windows PC based software for easy review and management of the above functions.
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